Terms of Service

1. Acceptance of Terms

By accessing or using LinguaFlow Academy's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms constitute a legally binding agreement between you and LinguaFlow Academy. We may modify these terms at any time, and your continued use of our services following any changes indicates your acceptance of the updated terms.

2. Service Description

LinguaFlow Academy provides English language education services including:

• • Business English Professional courses for workplace communication
• • Conversational English Fluency programs for social interaction
• • Academic English Writing courses for university preparation
• • Educational materials, consultation services, and learning resources

Services are provided at our physical location in Minato-ku, Tokyo, and may include online components as specified in individual course descriptions.

3. Acceptable Use Policy

When using our services, you agree to:

• Provide accurate and current information during registration and enrollment
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes and in accordance with these terms
• Respect the rights of other students and staff members
• Comply with all applicable local, national, and international laws

You agree NOT to:

• ✗ Engage in any harassing, threatening, or disruptive behavior
• ✗ Attempt to gain unauthorized access to our systems or other users' accounts
• ✗ Distribute viruses, malware, or any harmful code
• ✗ Copy, reproduce, or redistribute our educational materials without permission
• ✗ Use our services for any fraudulent or illegal activities
• ✗ Impersonate any person or entity or misrepresent your affiliation

4. Account Registration and Management

Account Creation: To access certain services, you may need to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Security: You are solely responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach. We are not liable for any loss or damage arising from your failure to maintain account security.

Account Termination: We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activities, or for any reason we deem appropriate. Upon termination, your right to use our services ceases immediately.

Single Account Policy: Each student should maintain only one active account. Multiple accounts for the same individual may be consolidated or terminated at our discretion.

5. Service Availability and Modifications

Service Uptime: While we strive to provide consistent access to our services, we cannot guarantee uninterrupted availability. Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

Scheduled Maintenance: We may perform scheduled maintenance that temporarily affects service availability. We will provide advance notice when possible, though emergency maintenance may occur without warning.

Service Modifications: We reserve the right to modify, update, or discontinue any aspect of our services at any time. This includes changes to course content, schedules, pricing, and features. Significant changes affecting enrolled students will be communicated in advance.

Geographic Restrictions: Our primary services are designed for students in the Tokyo area. Some services may have geographic limitations or restrictions based on local regulations.

Course Cancellation: We reserve the right to cancel courses due to insufficient enrollment, instructor availability, or other operational reasons. In such cases, enrolled students will receive full refunds or alternative course options.

6. Payment and Enrollment

Course Fees: Current course fees are displayed on our website and course materials. All prices are inese Yen unless otherwise specified. Payment is required at the time of enrollment or according to the payment schedule agreed upon.

Payment Methods: We accept various payment methods as indicated during the enrollment process. All payments are processed securely through approved payment providers.

Refund Policy: Refunds are provided according to our cancellation policy. Full refunds are available if cancellation occurs at least 14 days before the course start date. Partial refunds may be available for cancellations made 7-13 days before the start date. No refunds are provided for cancellations made less than 7 days before the course begins.

Course Transfers: Students may request to transfer their enrollment to a different course session subject to availability and approval. Transfer requests must be made at least 7 days before the scheduled start date.

Late Payments: Late payment fees may apply to installment payments not received by their due dates. Continued non-payment may result in suspension of access to course materials and services.

7. Intellectual Property Rights

Our Content: All content on our website and in our courses, including text, graphics, logos, images, audio, video, software, and course materials, is the property of LinguaFlow Academy or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Limited License: We grant enrolled students a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes during the course duration. This license does not permit redistribution, sale, or commercial use of any materials.

User-Generated Content: If you submit any content to us (such as assignments, forum posts, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content for educational and operational purposes.

Copyright Notices: All trademarks, service marks, and logos displayed on our website are the property of their respective owners. Use of these marks without permission is strictly prohibited.

DMCA Compliance: We respect intellectual property rights and expect users to do the same. If you believe your copyrighted work has been infringed, please contact us with details of the alleged infringement.

8. Age Requirements

Our services are intended for individuals aged 18 years and older. If you are under 18, you must have parental or guardian consent to use our services and enroll in courses.

By using our services, you represent and warrant that you are at least 18 years old or have obtained the necessary parental or guardian consent.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by LinguaFlow Academy. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the terms of service and privacy policies of any third-party websites or services that you visit. Your interactions with these third parties are solely between you and the third party.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

We are committed to protecting your privacy and complying with applicable data protection laws. For detailed information about our data practices, please review our Privacy Policy.

11. Communication Preferences

By using our services, you consent to receive communications from us via email, phone, or other means regarding your courses, account information, and service updates. These communications are necessary for service delivery and may include:

• • Course schedules, materials, and updates
• • Account notifications and important service announcements
• • Responses to your inquiries and support requests
• • Educational resources and learning tips

You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly. Essential service communications cannot be opted out of while you maintain an active account.