Privacy Policy

Information We Collect

We collect information that you provide directly to us and data that is automatically gathered when you use our website.

Information You Provide

• • Contact Information: Name, email address, and phone number when you submit inquiries or register for courses
• • Communication Data: Content of messages you send through our contact forms or email correspondence
• • Course Information: Educational background, language proficiency level, and learning objectives when enrolling in programs
• • Payment Information: Billing details necessary for course enrollment, processed securely through third-party payment processors

Automatically Collected Information

• • ge Data: Pages visited, time spent on site, navigation patterns, and referring websites
• • Device Information: Browser type, operating system, IP address, and device identifiers
• • Cookie Data: Information stored through cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use the collected information for the following purposes:

• ✓ Service Delivery: Processing course enrollments, providing educational materials, and facilitating communication about your learning journey
• ✓ Communication: Responding to inquiries, sending course updates, and providing customer support
• ✓ Website Improvement: Analyzingge patterns to enhance user experience and optimize our content
• ✓ Marketing: Sending information about new courses, programs, and educational content (only with your consent)
• ✓ Legal Compliance: Meeting regulatory requirements and protecting our legal rights
• ✓ Security: Detecting and preventing fraud, unauthorized access, and other malicious activities

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• • Consent: When you provide explicit permission for specific processing activities
• • Contract Performance: To deliver the educational services you've enrolled in
• • Legitimate Interests: For website analytics, security measures, and improving our services
• • Legal Obligation: When required by applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• • Service Providers: Third-party vendors who assist with website hosting, payment processing, email delivery, and analytics (bound by confidentiality agreements)
• • Business Partners: Educational institutions or certification bodies when relevant to your learning objectives (only with your consent)
• • Legal Authorities: When required by law or to protect our rights, safety, or property
• • Business Transfers: In connection with any merger, sale, or transfer of our business assets

Data Security and Protection

We implement comprehensive security measures to protect your information:

• ✓ Encryption: All data transmissions are secured using industry-standard SSL/TLS encryption protocols
• ✓ Access Controls: Strict limitations on who can access personal data within our organization
• ✓ Regular Monitoring: Continuous security assessments and vulnerability testing
• ✓ Secure Storage: Protected servers and databases with regular backups
• ✓ Employee Training: Staff education on data protection best practices and confidentiality requirements

While we employ robust security measures, no system is completely secure. We cannot guarantee absolute security but continually work to enhance our protections.

Data Retention

We retain your personal information for different periods depending on the purpose:

• • Contact Inquiries: Retained for 24 months after the last interaction unless you request earlier deletion
• • Student Records: Maintained for 7 years after course completion to comply with educational record requirements
• • Payment Information: Kept for the duration required by tax and financial regulations
• • Analytics Data: Typically anonymized after 14 months of collection

After the retention period expires, we securely delete or anonymize your data unless longer retention is required by law.

Your Privacy Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Correct any inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Limit how we process your personal information
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Oppose certain types of processing, including direct marketing
• Right to Withdraw Consent: Revoke previously given consent at any time

To exercise these rights, please contact us using the information on our contact page. We will respond to your request within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our contact page. We will process your request promptly.

International Data Transfers

Our services are primarily provided in. However, some of our service providers may process data in other countries. When transferring data internationally, we ensure appropriate safeguards are in place, including:

• • Standard contractual clauses approved by relevant data protection authorities
• • Adequacy decisions recognizing equivalent data protection standards
• • Other legally approved transfer mechanisms

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately so we can delete it.